Shipping Warranty & Troubleshooting

My package is marked as delivered, but I haven’t received it

We have found that carriers occasionally prematurely scan items as delivered. Give it 48 hours to see if the package arrives. If not, we recommend checking with your neighbors to see if they've received your package. Regardless, we'll ensure that you receive what you ordered.

If you’ve added OrderProtection.com Insurance to your shipment (which we highly recommend), you’ll be covered. 

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